Phone Authority

Mobile internet disappeared on my phone. The cause, as always in such cases — “I didn’t do anything, it just broke on its own.” For 5 days I tried now and then — no luck. Today I double-checked the settings (which I hadn’t changed) — everything looked fine, ordered new settings — they never arrived, so I called the carrier.

Endured 15 minutes on hold and 3 minutes of conversation on the theme of “maybe the SIM card broke, try it in another phone, and if it works — the problem is with your handset.” (The SIM CARD! Which hadn’t been removed from the phone! BROKE! And it still makes calls, just won’t carry data traffic! Oh, I didn’t bother arguing with the operator about how SIM cards actually work.)

Still, the call wasn’t for nothing — after saying goodbye to the operator, the data traffic finally started working. While I was writing this post, the new settings they’d promised also arrived, which I cancelled with a clear conscience.

Such is phone authority with mobile carriers.

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